Introduction

WayPartner Orbital Solutions Private Limited (“Company” or “Waypartner” or “We” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the Platform https://www.waypartnerindia.com/ (our “Platform”) or Mobile Application (“Waypartner”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Both Platform and mobile application to be referred as “Platform” for the purpose of this document.

Applicability

This Privacy Policy applies to all personal information, sensitive personal data or information (“SPD”), and other data collected by Waypartner from individuals who access, use, register on, or interact with the Platform through any means, including:

• Use of our website, mobile application, or any web-based interface owned or controlled by Waypartner.
• Interactions via customer support channels, including email, phone, or in-app chat.
• Participation in promotions, surveys, feedback submissions, or referral programs conducted through or in connection with the Platform.
• Communications with other users through in-app messaging, voice, or notification services.
• Use of location-based services or ride-sharing functionalities, whether from rural or urban areas.
• Any other direct or indirect interaction with the Platform or its representatives that results in the provision of personal data.

This Policy governs the collection, use, storage, processing, and disclosure of such information, regardless of the method of access or interaction.

Children Under the Age of [13/16]

Our Platform is not intended for children under [13/16] years of age. No one under age [13/16] may provide any personal information to or on the Platform. If we learn we have collected or received personal information from a child under [13/16] without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under [13/16], please contact us at 9010920207; or email us at info@waypartnerindia.com.

Information We Collect About You and How We Collect It

A. Personal Information

• Name, phone number, email address, gender, and date of birth
• Government-issued identification (such as Aadhaar, PAN, Driving Licence)
• Address details and profile photographs

B. Location and Ride Information

• Real-time and historical GPS data
• Trip origins and destinations, travel history, and preferences

C. Technical and Device Data

• Device identifiers, IP address, operating system, browser type, crash logs, and app usage statistics

D. Transactional Information

• Payment method, transaction records, billing data, and service-related financial details

E. User Communications

• Messages exchanged via the Platform and communications with customer support

Sensitive Personal Data or Information (SPD)

Includes financial information, identification documents, biometric data, and health-related information. Collected only with your consent and used strictly for lawful purposes.

Information You Provide to Us

This includes account details, ride and payment info, reviews, survey responses, etc. Public contributions (like reviews) are shared at your own risk.

Automatic Data Collection Technologies

Includes cookies, log files, and web beacons to track usage behaviour, improve functionality, and personalize experience.

Third-Party Use of Cookies

Third-party services may use cookies or similar tools. We do not control their use; please refer to their privacy policies.

Disclosure of Your Information

• To affiliates, service providers, or successors in case of business transfer
• To enforce terms and conditions, respond to legal processes, and protect rights
• With your consent or as disclosed at the time of collection

The types of personal information disclosed may include identity details, contact info, ride and payment data, and more.